Retail shop keepers have seen it all, and not just from dogs and children who don’t know better, but from adults who most certainly should. [level-members]
What’s the worst behavior you’ve seen in your shop? And how do the examples in this WSJ article compare? (Subscription required to read the whole thing.)
Most importantly, how do you respond to the sometimes shockingly bad behavior you see? In most cases, there’s nothing to be gained from anything other than a stiff upper lip and calm demeanor. (With the only exception being willful damage to property or threats to staff or other customers.)
Got any great stories to share? Cautionary tales? We want to hear ’em.